Demystifying Customer Feedback: How ‘The Mom Test’ Revitalizes Product Development

Mudassir Azeemi
3 min readMay 26, 2023

As a product manager, I am constantly seeking new perspectives and innovative strategies that have the potential to revolutionize the way we develop and improve our products. I recently discovered a book that has significantly changed my perception of customer feedback. It’s called “The Mom Test” by Rob Fitzpatrick.

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Mudassir Azeemi

Finding patterns in chaos. Pioneer of Urdu language on Apple devices! UX/UI Instructor | Speaker | Design Governance Head at Ring Central | Curious